June 19, 2024


General Line

How HR permits small business transformation at Prudential Financial

HR is human centric, personnel centric and shopper centric

The convergence of digital technologies and new leadership mindsets are driving continuous transformations across all industries and reshaping the worker experience.

My guest on this week’s episode of the Electronic HR Podcast, Wagner Denuzzo, is at the coronary heart of developing an incredible close-to-stop worker encounter at Prudential Financial. This encompasses the transformation of finding out, careers and competencies development for the long run, as perfectly as the creation of a expertise market.

With more than 20 yrs experience in management enhancement, govt coaching and HR approach, Wagner is the Head of Capabilities for Long run of Operate (great title!), with accountability for main the energy to design and style the organisation of the upcoming at Prudential Money. His workforce is comprised of workforce analytics, career companies, learning and growth and org style and design.

If your corporations are electronic platforms, the personnel experience has to be by a electronic platform as effectively, specially in a dispersed workforce

You can pay attention by clicking on the image below or by going to the podcast web site below.

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In our conversation Wagner and I explore:

  • The job of HR in the wider transformation at Prudential Economic (“The HR team is front and centre in our transformation due to the fact it is about techniques, capabilities and the workforce composition, that really accelerates the price development for our shoppers.”)
  • The ‘Six Details of Engagement’ framework that Wagner and his staff of Talent Catalysts use to align expertise interventions with the demands of the organization (“What we are accomplishing is infusing skills in enablement and permitting the teams definitely execute with supportive workforce analytics.”)
  • The optimistic reaction to the transformation from the workforce at Prudential Fiscal (“It makes me truly feel extremely proud due to the fact our employee engagement study in 2020 went up, when we all thought soon after transformation, so a lot adjust, so considerably uncertainty, would direct to a reduce engagement and truly it went up since the way we responded to the epidemic was incredibly supportive.”)
  • How Prudential Fiscal is utilizing details to realize techniques and job alternatives (“Info visualisation is assisting us definitely detect the skills we have and recognize the capabilities that we could develop with these capabilities.”)
  • Why employees and the organisation have a shared duty for professions and upskilling (“You possess your personal job, so individual it. Find out and improve due to the fact that is the way you are heading to expand your career as nicely and make an influence.”)
  • How to develop a culture of mobility encompassing leaders, administrators and employees (“Our Vice Chairman and the CEO are truly apparent about this. We want to give our workers the opportunity to grow with us for the reason that ’employees first’.”)
  • The business enterprise outcomes and lifestyle that internal mobility can help drive (“We are developing a culture of inside mobility and I consider that’s quite potent. We are really viewing, 12 months on yr, 11 factors escalating in internal careers crammed that didn’t need agencies, that did not demand exterior posting.”)
  • The role of strategic workforce preparing in the reinvention of positions (“You never program your workforce just by quantities, you system your workforce based mostly on capabilities, dependent on demographics to maximize the diversity of assumed and inclusion”)

This episode is a must-hear for anybody interested or involved in competencies, finding out and workforce setting up so that is business enterprise leaders, CHROs and any person in a Individuals Analytics, Understanding, Workforce Arranging or HR Company Lover function.

That is the aim of HR in the following five several years, instilling a culture of long run beneficial state of mind, in which people think that tomorrow is going to be far better than today

Pay attention TO THE PODCAST

To listen to the Podcast and study the transcript of my dialogue with Wagner, head above to myHRfuture by clicking on this hyperlink: How HR permits organization transformation at Prudential Monetary

Watch THE Video clips

As perfectly as the podcast, there will be a few of movies accessible on the myHRfuture YouTube channel highlighting two of the matters Wagner and I included in our discussion. 

GET Concerned

If you savored listening to this week’s podcast episode, I’d be grateful if you could acquire the adhering to measures:

  1. Please subscribe to the Electronic HR Leaders podcast and weekly newsletter to make absolutely sure you really do not miss an episode.
  2. Be sure to take the time to rate the demonstrate on iTunes. We depend on your suggestions and guidance to make the podcast, so this is pretty beneficial!
  3. Who would you like to see me interview in foreseeable future episodes? Permit me know in the reviews beneath.
  4. And finally, really don’t overlook to share on social media with your good friends and colleagues, your assistance is usually greatly appreciated!


A substantial thank you to Wagner for sharing his time and knowledge with our listeners. You can join with Wagner on LinkedIn, and find out much more about the 6 Factors of Engagement design by examining The Journey into the long term is not linear by Wagner’s colleague Shradha Prakash. I also suggest reading through this Deloitte report, which references the perform Prudential Monetary has completed to activate an interior talent market.

Many thanks to OrgVue for sponsoring Series 11 of the podcast, and also Ian Bailie, Manpreet Randhawa, Caroline Styr and the myHRfuture team for creating the Electronic HR Leaders podcast and online video series.



If you have not listened to all of the episodes of the Electronic HR Leaders Podcast, you can capture up now by clicking on the links down below.



David is a globally revered writer, speaker, meeting chair, and govt marketing consultant on folks analytics, knowledge-pushed HR and the potential of operate. As an Executive Director at Insight222, he assists worldwide organisations build additional cultural and economic worth through the smart and ethical use of individuals info and analytics. Prior to becoming a member of Insight222 and having up a board advisor role at TrustSphere, David was the Global Director of Men and women Analytics Remedies at IBM Watson Expertise. As these types of, David has considerable practical experience in aiding organisations embark on and accelerate their people today analytics journeys. David also hosts the Digital HR Leaders Podcast on myHRfuture.

SEE ME Communicate AT THESE Occasions

I’ll be chairing and/or talking about how to travel organization benefit and employee expertise by people analytics as well as the Nine Proportions for Excellence in Folks Analytics model at the subsequent upcoming occasions:

Published By

David Green

David Inexperienced

People Analytics chief | Director, Perception222 & myHRfuture.com | Meeting speaker | Host, Electronic HR Leaders Podcast

Comply with

My guest on this week’s episode of the Electronic HR Podcast, Wagner Denuzzo, is at the heart of making an incredible close-to-conclusion personnel experience at Prudential Fiscal.

Wagner’s tasks as the snappily titled Head of Capabilities for Potential of Function encompass the transformation of studying, professions and expertise improvement for the future, as perfectly as the development of a talent marketplace – all infused with persons analytics.

“Facts visualisation is aiding us definitely establish the capabilities we have and identify the abilities that we could construct with these competencies.”

Many thanks to and the orgvue workforce for sponsoring Series 11 of the Electronic HR Leaders Podcast, and the group at myHRfuture + the other guests for S11: Dave Ulrich, Brigette McInnis-Day, , , Ethan Bernstein, Guru Sethupathy.

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